Help us regain control

Blackpine Recover

Use this route after control has been lost, access has been disrupted, an account has been compromised, or an incident has left systems that need to be restored and hardened.

When this fits

  • A Microsoft 365 or Google Workspace account was taken over.
  • An administrator is locked out or recovery details were changed.
  • Sessions, tokens, forwarding rules, delegates, or other persistence need review.
  • Systems need to be restored after an incident.
  • Credentials and access paths need to be rotated and validated.

Recovery is more than changing a password.

The recovery path should establish who controls the affected system now, which sessions or persistence mechanisms remain, what needs to be restored, and which security controls should change before normal operation resumes. Blackpine can connect that work to the incident findings rather than treating recovery as an isolated reset.

What Blackpine can provide

Engagement models

Blackpine On-Demand

Pay-as-needed work for organizations that do not have a recurring Blackpine subscription.

Blackpine Response Retainer

Pre-established incident-response relationship intended to reduce contracting and environment-discovery friction during an incident.

Boundary

Recovery outcomes depend on the affected technology, available evidence, access authority, third-party dependencies, and the condition of backups or recovery paths. Blackpine does not represent recovery as guaranteed.

You do not need to diagnose the problem first.

Describe what happened or what you need. Blackpine can assign the appropriate specialist path internally.

Discuss recovery